Polycom Recalling Li-ion Batteries

February 19, 2006 by Jeff Shepard

In cooperation with the U.S. Consumer Product Safety Commission, Polycom Inc. is voluntarily recalling batteries for the SoundStation 2W wireless conference phone.

The Chinese-made batteries in the company's SoundStation2W wireless conference phone can overheat, which could pose a fire or burn hazard. Polycom has received two reports of batteries overheating and causing minor damage to the tables on which the units sat. No injuries have been reported.

The recalled batteries were sold with the SoundStation2W wireless conference phones, and separately as replacement batteries. The SoundStation2W Part Number is printed on the underside of the telephone.

The batteries are part numbers 1520-07803-001 and 1520-07804-001 with a date code of 1205 (December 2005) or earlier for all worldwide markets. The batteries have a black or white plastic coating and a white label with the following title: "RECHARGEABLE Li-ion BATTERY." The date code is located in the lower left corner of the battery label and the part number is to the right of the date code.

Customers should remove the battery pack from their SoundStation2W unit immediately. Once the batteries are removed, customers can still use their conference phone by keeping the charger plugged into the unit.

Customers should not attempt to use other batteries in the unit. Consumers should contact Polycom Inc. at (800) 917-5738 for information on receiving a free replacement battery, the company said.