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HP Announces Notebook PC Battery Pack Replacement Program

June 02, 2011 by Jeff Shepard

In cooperation with the U.S. Consumer Product Safety Commission and/or other safety regulatory authorities, Hewlett-Packard (HP) announced voluntary recalls and replacement programs for some of the battery packs used in certain HP notebooks.

On May 26, 2011, HP expanded a worldwide voluntary recall and replacement program in cooperation with various government agencies, adding battery packs to the recall program previously announced on May 19, 2010. One commercial product model series was also included in the list of products that may have been sold with affected batteries. HP customers affected by this program will be eligible to receive a replacement battery pack for each verified, recalled battery pack at no cost.

HP and the battery manufacturers believe that certain battery packs shipped in HP notebook PC products manufactured between July 2007 and May 2008 may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard.