Emerson Network Power, a business of Emerson (St. Louis, MO), announced a new Internet-based remote monitoring gateway that will enhance data security and availability of critical space infrastructure serving mission-critical equipment. Continuous remote monitoring of the critical space infrastructure enables prevention, early detection and fast response to infrastructure problems that could affect the availability of business-critical systems.
The Internet-based gateway expands the service capabilities of Emerson Network Power’s Liebert Corp. (Columbus, OH) Global Services Group by creating a cost-effective means of retrieving equipment alarms and operational data across the critical space and over multiple sites, regardless of equipment type and manufacturer. The gateway creates a secure link between critical facilities and Liebert Global Services’ 24x7 command center, where state-of-the-art integrated alarm management and analysis of equipment operational data is performed.
The new Internet gateway creates a secure link between mission-critical infrastructure equipment (i.e. uninterruptible power supplies, cooling, generators) at the customer’s facility and the Liebert Global Services command center using Combrio’s Virtual Service Infrastructure. A compact appliance is installed at the customer site to aggregate alarm and telemetry data from critical infrastructure systems. The appliance also serves as a secure access gateway for Internet-based communications with the Liebert Global Services command center. The command center is staffed 7x24x365 to provide continuous monitoring of data from the Virtual Service Infrastructure. If potential problems are detected, a Liebert Global Services field service engineer is dispatched to the site and alerts are provided to appropriate customer personnel via email or phone.
