nPhase To Enable Wireless SmartServices For Uninterruptible Power Systems

April 04, 2006 by Jeff Shepard

AMETEK Solidstate Controls has selected nPhase to develop and deploy a wireless SmartService enterprise monitoring solution for AMETEK's Uninterruptible Power Systems (UPS) and Battery Management Systems deployed in Nuclear and Fossil Power Generation, Petrochemical and other related industrial markets.

The nPhase SmartService solution is an end-to-end, including secure bi-directional communications over GSM/GPRS and CDMA networks, a hosted application customized to AMETEK needs, and a 24/7 Network Operations Center. Through partnership with Beckett LogiSync, a provider of information-enabled embedded communications products, the nPhase solution interfaces with the AMETEK UPS control system at the operating system level. Data is then transported securely and bi-directionally to centralized information systems with Internet access.

"AMETEK Solidstate Controls (SCI) provides total power solutions to the industrial process and power generation industries," says George Ardolino, Division Vice President - Business Unit Mgr of AMETEK SCI. "Clients in these markets are subject to severe consequences such as lost revenue, human safety and environmental issues when power problems occur. With the nPhase SmartService solution our knowledge experts and field service personnel will always have access to the vital information they need, no matter where they are located. Equipped with this information, we expect to assume more accountability in our business transaction, improving safety and minimizing downtime."

"AMETEK Solidstate Controls offers 24/7 aftermarket support to our Uninterruptible Power Supply customers that includes on-site troubleshooting & repairs, preventive maintenance, replacement parts, spares management and refurbishment," says Jim Weathers, Client Services Manager. "The concept of Device Relationship Management (DRM) as a strategic maintenance initiative is an important opportunity for AMETEK Solidstate Controls. The strategy of combining Preventive, Proactive and Predictive (P(3) Solutions) maintenance is a logical and important step forward to evolve our service business.

"Our knowledge of the industrial world and over 40 years of experience with UPS systems & batteries has given us a niche to offer a unique solution that monitors both the UPS and batteries. Through P(3) solutions our customers will benefit economically by almost eliminating downtime and will simultaneously allow us to operate more efficiently."