Vicor Corp. has announced the availability of Vicor Quality Center on the company's web site. This new, first-of-its-kind Quality Center is designed to satisfy the needs of customers or prospective customers for up-to-date information on quality operations at Vicor. The visitor simply clicks on the icon on Vicor's home page or visits http://www.vicorquality.com to access this interactive and informative addition to Vicor's web site.
The Quality Center is a comprehensive online resource of Vicor quality systems, available 24/7. The visitor can create a custom quality report, take a video tour of our 230,000 sq. ft. factory, or walk through every step of our quality process.
"We expect this new capability to be extremely valuable for existing and prospective customers. They will be able to perform a rich evaluation of Vicor Quality at their convenience, online, any time." said Mike McNamara, Senior Director, Quality.
More specifically, the visitor can: Explore Vicor's quality systems through a robust library of documentation, videos, and process charts. Generate a custom quality report, based on ISO 9001: 2000 criteria, that entirely meets a customer's specific requirements. Download the report in .pdf format with hyperlinks to videos and other info that satisfy the individual quality needs.
Visitors can browse Vicor's entire Quality Process including reliability calculator, traceability, and customer satisfaction procedures; view the Quality library including Quality brochure, datasheets, and white papers; read and or download Vicor's Standard and Industry Quality Report, ISO 9001:2000 Certificates, and details on Vicor's RoHS lead-free status. By simply clicking on a link, they can also use a Customer Quality Survey to send their suggestions to improve key performance parameters in real time to Vicor's Quality organization.