Eaton Offers eNotify UPS/Battery Remote Monitoring Service

March 27, 2005 by Jeff Shepard

Eaton Corp. (Cleveland, OH) announced its web-based Powerware eNotify Remote Monitoring and Diagnostic Service for Powerware uninterruptible power systems (UPSs) and battery systems. The eNotify service monitors the ongoing health of the UPS, while also monitoring the battery condition to help prevent battery failure. The service is now available for Powerware three-phase UPSs, and in second-quarter 2005 for Powerware single-phase UPSs.

The new eNotify service provides 24x7, real-time response to UPS and battery alarms; immediate notification of significant events via phone, e-mail or pager; and remote troubleshooting and problem resolution. Powerware service technicians can also be dispatched immediately to resolve mission-critical operations problems.

The eNotify offering complements the modem-based Powerware Advanced Response Service, which currently provides critical alarm notification, remote diagnostics and monthly monitoring reports to Powerware UPS customers. The eNotify service is available only for Eaton customers with a Powerware service contract who are using web-enabled UPS products.